Welcome to Grace Connect SARL

Gracegrc.com is a product of GRACE CONNECT SARL RCS-B246234, LU32328032 (“Gracegrc.com” or “We”) manages the information that We collect from you in accordance with all applicable privacy legislation in Belgium and The Netherlands.

This Privacy Policy describes how Gracegrc.com handles your personal information, and sets out the rights and obligations that both you and Grace GRC have in relation to your personal information.

By accessing www.gracegrc.com (the “Site”) you accept and agree to the terms and conditions of Gracegrc.com’s user agreement (“User Agreement”), which includes your consent to, and authorization of, the collection, use and disclosure of your personal information in accordance with this Privacy Policy. Note that under Gracegrc.com’s terms and conditions of use, you must not use the Site if you are under 18 years old.

  1. Collection and Use of Your Personal Information

Gracegrc.com provides a unique, innovative, community-based online outsourcing service. A failure by you to provide information requested by us may mean that We are unable to provide some or all of our services to you.

Gracegrc.com collects personal information when you register with us. This may include, but is not limited to, your name, address, phone number, contact details, birthdate, gender, credit card and account details, occupation and interests. We might also give you the option of providing a photo or video to be associated with your Gracegrc.com user ID. If your personal details change, it is your responsibility to update your Gracegrc.com account with those changes, so that We can keep our records complete, accurate and up to date.

You are not anonymous to us when you log into the Site or post any content (including tasks, items to be supplied, bids, comments or feedback) on the Site or any associated forum. To enable us to improve our existing services and to create new service features, Gracegrc.com may collect, and share with other users and service providers on our platform, information about the way you use our services, including (but not limited to) the transactions you enter into on the Site, your feedback rating (including any references requested using our ‘Reference’ feature), the bids you make, the comments you post, and the transactions you enter into with our valued affiliate service providers.

When you:

use the Site to post a task or item to be supplied, or make a bid, or comment on a bid, or provide feedback on other users; or otherwise communicate in a public forum on the Site, your user ID and all the material that you post is visible to other Gracegrc.com users and is also publicly available to other internet users. We strongly encourage you to use caution and discretion when posting. Gracegrc.com does not in any way control, and does not accept any responsibility or liability whatsoever, for the disclosure or use of personal information which is voluntarily posted by you in any publicly accessible area of the Site.

Gracegrc.com may also receive and record information from your internet browser and computer, including IP addresses, cookies (see section 2 below), software and hardware attributes and your page requests.

In addition to data collected from your submissions, we may also collect data on your internet behavior from Facebook, other social media sites, and other services. If you use a location-enabled Gracegrc.com service, We may collect and process information about your actual location (for example, GPS signals sent by your mobile device). We may also use a range of different technologies to confirm your location.

Gracegrc.com may use the information collected to provide its services, including (but not limited to):

  • for identification and authentication;
  • to protect the Site and its users;
  • to customise the content and any advertising displayed on the Site;
  • to provide, maintain, protect and improve our services;
  • to provide your information to a user with whom you have or had a contract facilitated by Gracegrc.com;
  • as required by law, order of a court, tribunal or regulator or if Gracegrc.com reasonably believes that the use or disclosure of the information is necessary for enforcement of related activities;
  • to develop new service features;
  • to ensure that Gracegrc.com receives payment of the fees due to it;
  • to contact you (for example, to inform you about upcoming changes or improvements to our services);
  • to conduct research;
  • to permit content on the Site (such as postings or third party advertisements) to be targeted, on an aggregate basis, to the users for whom it is most likely to be relevant;
  • to expand our user base;
  • to develop our relationships with affiliate service providers;
  • to provide or arrange internal or external verification services obtained by you via the Site; and
  • to generate data reports on an aggregated, non-personally identifiable basis, for both internal and third party use, but subject to any applicable laws (for example, We may show advertisers or investors trends relating to the general use of Gracegrc.com‘s services).

Your contact information may also be used for accounting, invoicing and billing purposes, marketing purposes, by third party service providers to Gracegrc.com, and to respond to any enquiry you make, in some cases information we collect is transferred overseas. When you contact Gracegrc.com, We may keep a record of the communication(s) between you and Gracegrc.com to help resolve any issues you might have. If other user(s) of the Site already have your userID (or other information identifying you), and you have chosen to upload a photo or other personal information to your Gracegrc.com account, We may show those user(s) that personal information.

In certain circumstances, We will use your email address to administer our User Agreement (for example, We may notify you of a breach, or request for action over a Take Down Notice in response to a claim of copyright infringement).

If We collect, use or disclose any information from you that is not personal information, but is sensitive information (such as information relating to police checks conducted on users of the Site), then We will seek consent directly from you each time we collect, use or disclose your sensitive information, including for direct marketing purposes. We will not use or disclose your sensitive information for any other purpose unless the purpose is directly related to the primary purpose for which your sensitive information was collected.

  1. Cookies and Anonymous Identifiers

If you have registered on the Site then your computer or device may store an identifying cookie or anonymous identifier, which can save you time each time you re-visit the Site, by accessing your information when you sign-in to Gracegrc.com.

Gracegrc.com may use cookies and anonymous identifiers for a number of purposes including to access your information when you sign in, keep track of your preferences, direct specific content to you, report on Gracegrc.com‘s user base, and to improve our services. We may also use cookies or anonymous identifiers when you interact with our affiliate service providers (for example, when you integrate your Gracegrc.com account with your Facebook profile).

You agree that if you change the settings on your internet browser to block or restrict cookies (including cookies associated with Gracegrc.com‘s services), or to indicate when a cookie is being set by Gracegrc.com, our services may not work as intended. You should remember that, while you may still be able to use the Site if your cookies are disabled, our services may not function properly on your device and you may not be able to take advantage of certain Gracegrc.com features.

  1. Protecting and Maintaining Personal Information

Your account is protected by a password for your privacy and security. We will take all reasonable steps to protect the information We hold about you from unauthorized access, use and disclosure, however We cannot guarantee the absolute security of that information, or that our systems will be completely free from third party interception or are incorruptible from viruses. We cannot and do not guarantee that information you send from your computer to us over the Internet will be protected by any form of encryption (encoding software). In light of this, We cannot and do not ensure or warrant the security or privacy of your personal information, including payment and account details. You transmit your personal information to us at your own risk.

You are entirely responsible for maintaining the security of your passwords and/or account information.

  1. Third Parties

The Site may contain links to third party websites including the networks of our valued affiliate service providers, advertisers, and PayPal, or make available services obtained from third parties, including verification services by third party verification providers. If you follow a link to any of these websites, for instance PayPal payment system, or use any services obtained from third party service providers via the Site that requires you to provide personal information (including sensitive information if relevant) directly to such third parties (for instance third party verification providers), note that they have their own privacy policies. If you use our Site to link to another site, or use a service obtained from a third party service provider via the Site, you will be subject to that site’s or third party’s terms and conditions of use, privacy policy and security statement. We strongly encourage you to view these before disclosing any of your personal information on such sites.

Gracegrc.com does not control, and does not accept any responsibility or liability for, the privacy policy of, and use of personal information by, any party other than Gracegrc.com, including any user of the Site, the operators of any website to which the Site links, or third party service providers to whom you directly provide your personal information to (including sensitive information if relevant).

If Gracegrc.com is involved in a merger, acquisition or asset sale, We will give affected users of the Site notice before their personal information is transferred to another entity or becomes subject to a different privacy policy.

Third-party vendors, including Google, may show Gracegrc.com ads on sites across the Internet.

The Gracegrc.com website and Mobile Apps make use of the Google Maps API to assist with location based information. More information about the Google Maps API and the related privacy policy can be found here Google Maps API

For the avoidance of doubt, if you use any verification services made available by Gracegrc.com via its Site, that are not performed by Gracegrc.com but a third party verification provider, then any personal information (including sensitive information if relevant) that you provide as required by that third party in order to perform its verification services, will be collected directly by the relevant third party verification provider and will not be collected, handled, stored or otherwise used by Gracegrc.com. We will only receive your verification status from the third party verification provider (for example, ‘granted’ or ‘not granted’ or such other like status) in order to issue any relevant Verification Badge on the Site. The use and handling of personal information (including sensitive information if relevant) remains the responsibility of the third party verification provider under its own privacy policy.

  1. Marketing

When you register on the Site you may be given the opportunity to elect (“opt-in”) to receive updates on our latest services, news and special offers, and those of our valued affiliate service providers (“Marketing Material”), via your Gracegrc.com account, personal e-mail address, post or telephone. If you conclude a transaction on the Site, you may also be given the opportunity to opt-in to receive Marketing Material from Gracegrc.com and our valued affiliate service providers.

Once you opt-in to receive Marketing Material, You may, at any time, opt-out of receiving Marketing Material. To opt-out go to the ‘Manage Account’ link on the Site, choose ‘Settings’, then ‘Alerts’ and update your preferences. You can also click on the “unsubscribe” link in any email containing Marketing Material that We send you, or you can request an opt-out by emailing Gracegrc.com using the contact information provided on the Site. If you no longer consent to receiving Marketing Material, then you must opt-out in one of these ways.

Gracegrc.com may contact you as the result of a referral by another user of the Site who has provided us with contact information, such as your name and email address. The use of contact information received in connection with a referral will be governed by this Privacy Policy. You may, at any time, opt-out of Gracegrc.com‘s referral system by emailing us using the contact information provided on the Site.

Gracegrc.com uses Remarketing with Google Analytics to advertise online. Using the Ads Settings in a personal Google account, visitors can opt-out of Google Analytics for Display Advertising and customize Google Display Network ads.

Marketing Gracegrc.com and third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie) together to inform, optimise, and serve ads based on someone’s past visits to the Gracegrc.com website.

Using the Ads Settings in a personal Google account, visitors can opt-out of Google Analytics for Display Advertising and customize Google Display Network ads.

  1. Administrative Communications

Gracegrc.com reserves the right to send you administrative and account-related messages that you may not opt-out of. To cease all communications to you from Gracegrc.com you must close down your Gracegrc.com account.

  1. Accessing Personal Information

We will allow you, at any time, to access, edit, update and/ or delete the personal information that We hold about you, unless:

We are legally permitted or required to deny you access to, and/ or to retain, the information; or you make request(s) that are unreasonably repetitive, require Gracegrc.com to make a disproportionate technical effort (for example, to develop an entirely new system), risk the privacy of others, or would be highly impractical to comply with.

If you wish to access the personal information We hold about you, or to delete your Gracegrc.com account, you should contact us here.

We need to prevent information in our systems from being accidentally or maliciously destroyed. This means that, where you delete information from our services, residual copies of that information on our active servers, as well as any corresponding information on our back-up systems, may not be immediately deleted.

  1. Privacy Concerns

If you have concerns about how We handle your personal information or require further information, please email Gracegrc.com using the contact form provided on the Site. If you make a formal written complaint in relation to our compliance with this Privacy Policy, We will contact you to follow up on that complaint. Other than material that you voluntarily choose to post on the Site (such as Sender postings, bids and comments on other users), the only information about you that We will post publicly is your Gracegrc.com public profile.

Gracegrc.com may, from time to time, modify this Privacy Policy (and update the web page on which it is displayed). Gracegrc.com will send notification of any such modification to your Gracegrc.com account and/or your registered email address. You should check that account regularly.

  1. EU General Data Protection Regulation (GDPR)

We take our users (visitor, registered users) and their data details very seriously. Along with this, we also strongly adhere to the Europen GDPR rules, regulation and data policy very strictly. The information which is gathered from our registered users or visitors is only for the purpose of user’s authenticity. For more details and terminologies please click below to read more about it.

Link : GDPR

9.1 The information that We gather from our registered customers is used to provide the best services for the execution of their task. The details we gather such as Full name and Demographic address are to provide to the users involved in the task and its related execution.

9.2 The credit or debit card details are acquired in order to process the task and to make the payment, once the task is executed.

9.3 The bank account details along with the IBAN numbers are required in order to process the payment to the respective bank account of the provider, post-execution and completion of the task. For more information, please visit our Terms & Conditions.

9.4 The Identification details and the image are taken for the KYC  – Know Your Customer process, which is mandatory for enabling the provided bank account by the Gracegrc.com users.

9.5 The details of point 9.2, 9.3, 9.4 are the mandatory requirements of www.gracegrc.com and Stripe, where all the information is stored directly with www.stripe.com. For more details please visit  Stripe Payout.

9.6 The user details are never shared with any third party with whom we are not associated. We share the user information only with www.stripe.com, in order to have the payment processed. The payout is carried out by Stripe on our behalf.

9.6.1 www.stripe.com related GDPR consent & the usage is in the link stripe.com/guides/general-data-protection-regulation

9.7 www.gracegrc.com or GRACE CONNECT SARL, does not take any further responsibility if the user purposely provides his/her information to any other third party with whom GRACE CONNECT SARL or www.gracegrc.com is not associated. GRACE CONNECT SARL or www.gracegrc.com is not liable to make any compensation for damage to any of its users, registered users or visitors.

9.8 As of 25th of May 2018, the new GDPR (General Data Protection Regulation) will be effective. This is a new law protecting privacy which means we need your approval to save your contact details, Your provided demographic details. Your provided Geo location, Your provided National Registration Number & Details, Your provided Banking and credit card details, Your provided Tax, VAT number or details. If you are interested in a cooperation with GRACE CONNECT SARL & its products, in this case www.gracegrc.com or its app, future perspectives, sharing & executing of task or projects, please confirm your approval to be able to stay in touch & to use the website www.gracegrc.com or Grace GRC mobile application with their link for iOS :    & for Android :    . No other Grace GRC Mobile app is application apart from the links given in this sections. 

www.gracegrc.com, Product of GRACE CONNECT SARL, Reg: BE 0560.970.596.

@Copyright 2018 All rights reserved.