Business continuity management (BCM) is a holistic process to ensure uninterrupted availability of all essential business resources required to support critical business activities, whether manual or IT-enabled, in the event of business disruption.
It requires that policies and procedures specific for BCM are developed, tested, and used to ensure and includes the Business Impact Assessment (BI assessment), the Risk Assessment (BCM RA), the Business Continuity Plan (BCP), the Emergency/Crisis Management (Crisis reporting) and the Disaster Recovery Plan (IT DRP).
Every organization should identify, evaluate and understand the internal and external causes, risks and impacts relevant for the Business Continuity when establishing, implementing, maintaining and improving the BCM.
BCM responsibility covers also outsourced products and services and third-party suppliers which should ensure the agreed service levels for delivery are fulfilled.